> ## Documentation Index
> Fetch the complete documentation index at: https://docs.clearmyinbox.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing and cancellation

> How to change your ClearMyInbox plan, update your card, fix a failed payment, or cancel, using the Stripe customer portal.

Payments are handled by Stripe. We never see or store your full card number.

For what each plan costs, see [pricing](https://www.clearmyinbox.ai/pricing). Prices are not repeated here so that they cannot go out of date.

## Manage your plan

Open **Account** and find **Plan & usage**.

* **Manage subscription** opens the Stripe customer portal, where you can change your card, see your invoices and change your plan.
* **Cancel subscription** opens the same portal, where you confirm the cancellation.
* **Fix payment** appears if your last payment failed. It opens the portal so you can update your card.

You can also use **Manage Subscription** on the [pricing page](https://www.clearmyinbox.ai/pricing).

## What happens when you cancel

You cancel inside the Stripe portal. Your paid plan stays active until the end of the period you have already paid for; the portal shows the date. After that your account moves to the Free plan. Your account, your history and your connected mailboxes are kept.

If the Free plan allows fewer mailboxes than you have connected, the most recently added ones are switched off. They are not deleted, and they come back if you upgrade again.

## What each plan includes

| | Free | Week Pass | Casual | Professional |
| - | - | - | - | - |
| Connected mailboxes | 1 | 2 | 1 | 5 |
| Scan the whole mailbox | Yes | Yes | Yes | Yes |
| Automatic unsubscribes | 10 a month | Unlimited | Unlimited | Unlimited |
| Open a sender's unsubscribe link yourself | Yes | Yes | Yes | Yes |
| Delete a sender's emails | No | Yes | Yes | Yes |
| Scheduled scans | No | No | Yes | Yes |
| Block senders | No | No | Yes | Yes |

The Week Pass is a single payment for seven days. It does not renew, so there is nothing to cancel.

If you bought an older Pro or Lifetime plan, it includes everything in Professional.

## A failed payment

If a payment fails, your **Account** page shows "Your last payment failed. Update your card to keep your plan." Choose **Fix payment** and update your card in the portal.

## Deleting your account

Deleting your account also cancels your subscription. See [Data and deletion](/data-and-deletion#delete-your-account).

## Questions about a charge

Email [support@clearmyinbox.ai](mailto:support@clearmyinbox.ai) from the address on your account.


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