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An unsubscribe request is a promise from the sender, not proof. We check the proof for you.

When the checks happen

1

Day 0: you unsubscribe

The sender shows as Checking. This applies when we send the request for you and when you open the sender’s link yourself.
2

Day 14: first check

We count the emails the sender sent since you unsubscribed and compare that with how often they emailed before.
  • One email or none, or far fewer than before: Stopped.
  • About as many as before: Still emailing.
  • Somewhere in between: it is too early to say, so the sender stays on Checking until day 30.
3

Day 30: final check

Only for senders that were unclear at day 14.
  • One email or none: Stopped.
  • Emails per day fell by half or more: Reduced.
  • Otherwise: Still emailing.
So each unsubscribe is checked at most twice. A request that did not go through at all is not checked, because there is nothing to verify.

Why 14 days and not straight away?

Senders are allowed some time to process a request, and many send weekly or less often. A check after one day would call nearly everyone “stopped”.

If a sender starts again later

A sender that was verified as Stopped can still begin emailing again weeks later. When a later scan finds new emails from them, more than a week after the verdict, the outcome changes to Started again. That is a good moment to block them.

If we cannot read your mailbox

If the mailbox is disconnected when a check is due, we try again several times over about two days. If it still cannot be read, the sender shows Couldn’t check. This is not a verdict, and it is left out of your success rate. Reconnect the mailbox and we will check again.

If you signed up again on purpose

Choose I’ve re-subscribed on the sender. We stop treating their emails as a failed unsubscribe.

What the numbers at the top mean

  • Stopped: senders verified as stopped.
  • Success rate: the share of verified outcomes that worked. Senders still on Checking are not counted yet.
  • Ignored you: the senders marked Still emailing or Started again. It is the same group as the Ignored you tab. Review and block them.
  • Still checking: senders waiting for their 14 or 30 day check.
For what each label means, see Unsubscribe outcomes.